Stroud Valleys Credit Union

Stroud Valleys Credit Union is a community organisation that offers a range of financial services to people living or working in the Stroud District or Tetbury areas.

Improving our service

We are always keen to improve our service, so if you have any suggestions as to how we could do this, please e-mail admin@svcu.org.uk and mark it for the attention of the Customer Services & Complaints Officer.

If you wish to make a complaint, please read the document Making a complaint. You may also want to download the document Complaints form.

We gratefully acknowledge the support of the following organisations

Stroud district council logoStroud District Council was the catalyst of SVCU’s creation and have been a major supporter for 20 years. Their current grant pays for the rent of our main office in Stroud.

summerfield-charitable-trust-logoThe Summerfield Charitable Trust for providing finance to enable us to update our IT.

the-community-fund-logo-smallMid-Counties Cooperative for a grant towards helping us open a customer service point at Stonehouse, IT support and printing passbooks.

Gloucestershire Community Foundation and  Hitchins Family Trust for a grant to enhance the Treasury and Customer Service teams.

Stroud Valleys Credit Union
The Old Town Hall
The Shambles
Stroud GL5 1AP
Tel: 01453 298785
Email:admin@svcu.org.uk
Office opening hours:11am-1pm, Mon, Wed-Friday

Customer Service Points’ opening hours:
The Old Town Hall, Stroud: Mon, Wed-Sat 11am – 1pm
Town Hall, Berkeley: Tuesdays, 9-11am
Arkell Centre, Forest Green: Weds 2.30-4pm
Treetops Family Centre, Dursley: Fridays 2.30-4pm

Stroud Valleys Credit Union is authorised by the Prudential Regulatory Authority and regulated by the Financial Conduct Authority and the Prudential Regulatory Authority, Firm Reference no. 213950
Registered office: Thanet House, 58 London Road, Stroud GL5 2AD.