Stroud Valleys Credit Union

It’s time to tell members how SVCU has been doing

Although Stroud Valleys Credit Union (SVCU) offers financial services, we’re unlike most of the banks and other financial institutions in that we’re a co-operative company. This means that we’re owned by our members and the profit that SVCU makes at the end of each financial year is shared between them (you may not realise, but Read More …

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Stroud Valleys Credit Union is a community organisation that offers a range of financial services to people living or working in the Stroud District or Tetbury areas.

Improving our service

We are always keen to improve our service, so if you have any suggestions as to how we could do this, please e-mail admin@svcu.org.uk and mark it for the attention of the Customer Services & Complaints Officer.

If you wish to make a complaint, please read the document Making a complaint. You may also want to download the document Complaints form.

 

We gratefully acknowledge the support of the following organisations

summerfield-charitable-trust-logoThe Summerfield Charitable Trust for providing finance to enable us to update our IT.

the-community-fund-logo-smallMid-Counties Cooperative for a grant towards helping us open a customer service point at Stonehouse, IT support and printing passbooks.

Gloucestershire Community Foundation and  Hitchins Family Trust for a grant to enhance the Treasury and Customer Service teams.