May Newsletter

I hope that you are all still keeping safe and well.

Tell us what you want from your Credit Union

We are seeing the shops and businesses in the town start to open up again and want your view on opening our branch counter more often. At the moment, we open between 11am and 1pm on a Monday for pre-booked appointments. In the background we are still working as normal so you can still phone or email on Mondays, Tuesdays, Wednesdays and Fridays but you can’t visit. What times and days would you like us to open? Or, have you switched to managing your money on-line or by phone now? If so, what should we be working on to give you the service you want? This is a brilliant opportunity to think about our Credit Union for the future and how you, our members want it to look. Please send any ideas and suggestions to We will come back to you in a couple of weeks with the outcome.

Provident ends doorstep lending

Recently, Provident Financial announced its intention to withdraw from the doorstep lending market. Many users or potential users of this service in the Stroud area may, in the future, be looking for alternative sources of small loans. For many, Stroud Valleys Credit Union will be able to meet their needs. Our credit union provides personal loans, often on better terms than they have been used to in the past and we would be delighted to welcome new members. So if you know any long standing Provident customers who are impacted by this news, please let them know we are here.

Current vacancies

We recently posted an advertisement for a volunteer Social Media Manager. In a modern credit union, more and more communication with existing and potential members is done this way. We are heading into a busy summer of news from SVCU, so we would like someone with the right skills and interest to take this role on for a few months. The right person might be someone trying to make digital marketing their career but lacks the work experience to secure their dream job. Alternatively, it might be an experienced marketing and publicity person looking to give something back to the community. Hope is leading this recruitment for us after joining herself as a volunteer following a work experience placement from SGS College. If you know someone who might be interested, please ask them to email Hope via and she will be in touch.

We are still on the lookout for an additional Board member, particularly one with an accountancy background, so if you know anyone they should get in touch in the same way.

If neither of these roles are for you but want to be involved, get in touch for a chat anyway.

Andy Moy, SVCU Chairman